Support & Warranties

Clients, most of whom we have worked with for over 10 years, claim that the key to our effective relationships is that we truly listen and deeply understand their business and technical challenges.


As our client, you will receive the following benefits from working with DS PRIMA:

  • You will reach your targets because your project goals will become our goals
  • You will receive our exclusive Prime Software Warranty*. We have an excellent track record of defect-free software, but in the unlikely event of a bug, we will fix it at no cost to you
  • You will get a solution that addresses your needs and exceeds your expectations. DS PRIMA‚Äôs software is user-centred, robust, designed for growth, based on cutting-edge technologies, and comes with ongoing support
  • Our Flash Call-Back Service*; which ensures that we will always respond to your queries within 2 hours on working days
  • Reliable and personalised service directly from our experienced consultants, who will be in touch with you frequently
  • Accurate planning that ensures we will complete your project within budget and timeframe for a cost-effective result


Now that you know that DS PRIMA is the IT vendor that you are looking for, contact us to arrange a preliminary discussion about your requirements and how we can help you achieve your goals.