Privacy Policy

DS PRIMA respects your right to privacy. Protecting your privacy is very important to us. We are committed to maintaining the security of all Personal Information provided to DS PRIMA, whether by individuals with whom we do business or visitors to and users of our website.

We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy details how we collect, use and manage this Personal Information.

Personal Information” is information we hold which is identifiable as being about you.

Whose information we collect

DS PRIMA will, from time to time, receive and store personal information from a range of individuals in the context of its business activities, including:

  • representatives of our suppliers, customers and business partners;
  • contractors;
  • users of the DS PRIMA website; and
  • job applicants.

What information we collect and why we collect it

We collect Personal Information you enter onto our website, provide to us directly and voluntarily or is given to us in other forms in a business context.

This may include: names, date of birth, job titles, contact information including addresses, email addresses, phone numbers, fax numbers, etc., information about goods and services you provide or have ordered, information from enquiries you have made, information about your business, communication between us and any other information required by us or provided by you.

When you use our website, DS PRIMA may collect certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.

Business use

DS PRIMA uses information collected from you for business-related purposes, including providing the information or services you have requested from us, managing business relationships, recruitment, managing accounts and records, communicating with you and third-party contacts, security and legal.

Website use

DS PRIMA may use information received by our website to administer and improve it and for research purposes. Other than as stated in this Privacy Policy, no attempt is made to identify our website users or their browsing activities.

How we collect your personal information

DS PRIMA collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Website Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Access to other websites via hyperlink

Our site may from time to time have links to other websites not owned or controlled by us and are not subject to the DS PRIMA Privacy Policy. Please review the privacy policy of each individual website you access and assess whether the policy is satisfactory to you before you use the other websites.

Disclosure of the information we collect

We may disclose your personal information to any of our employees, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services or to comply with a legal request by an enforcement agency.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of DS PRIMA, its customers or third parties.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

Transfer of your Personal Information to other countries

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. By agreeing to this Privacy Policy, you consent to the transfer of your Personal Information to a country other than your own.

Whenever we transfer Personal Information across borders, we take steps to put in place adequate safeguards to protect your Personal Information and to make sure it is treated in accordance with this Privacy Policy.

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Retention of Personal Information

DS PRIMA’s aim is to keep your Personal Information for no longer than is necessary for regulatory or DS PRIMA’s business reasons. The amount of time that records are kept for varies depending upon the type of Personal Information they contain.

Your rights in relation to your Personal Information

If you would like to access or obtain a copy (which may be in machine-readable form) of the Personal Information DS PRIMA holds about you, please send a request to or via the Contact us form available on our website.

DS PRIMA endeavours to ensure that the Personal Information it holds about you is complete, accurate and up to date. If you consider that your Personal Information is incomplete, inaccurate or out of date, you have the right to require us to correct it. In order to correct, erase or limit the processing of any of the Personal Information we hold about you, again please send a request via the email above, or the contact form on our website.

Complaints and Concerns

If you have a concern or complaint about DS PRIMA’s privacy practices, raise this in writing via email to or via the Contact us form available on our website.

Changes to this Privacy Policy and Contact

Any changes DS PRIMA may make to this Privacy Policy in the future will be posted on this page.

Questions, comments and requests regarding this Privacy Policy are welcomed and should be submitted via the Contact us form available on our website.

How to Contact Us

Thank you for reading our Privacy Policy. If you have any questions relating to this Policy, please contact us by emailing or writing to DS PRIMA Administration, PO Box 734, Port Melbourne, VIC 3207, Australia

Last updated [20 Feb 2020]